Privacy

Mountain resort Seefeld

Munich street 215
6100 Seefeld / Tyrol

E-mail: urlaub@kaltschmid.info

This privacy policy covers the collection and use of personal data that may be collected when you contact us, for example, when you visit our website, when you request, book or purchase services, or when you call us. Please take a moment to read the following document, which will inform you about how Bergresort Seefeld handles your personal data, what types of data are collected in the first place, how and for what purpose this data is used, to whom Bergresort Seefeld passes this data on, and how Bergresort Seefeld protects your personal data.

Your personal rights have the highest priority, and Bergresort Seefeld makes every effort to protect these rights.

All obligations under data protection law that go beyond this data protection declaration remain unaffected.

Why does Bergresort Seefeld collect personal data?

Bergresort Seefeld collects and uses your personal data to provide you with exemplary customer service, to enable convenient access to our website and to offer you an optimal range of services. In addition, your personal information helps us keep you informed about the latest product announcements, special offers and other developments that we think may be of interest to you.

If you are not interested in being kept up to date on the latest developments and current product and service information, you can let us know at any time.

What data is collected?

There are a number of situations in which Bergresort Seefeld your personal data can help us to provide you with a better service. For example, you might be asked to provide personal information when you start a transaction. You will only ever be asked to provide information that is relevant to the situation at hand. This includes, for example, name, postal address, telephone number, e-mail address and preferred method of contact or credit card details. In addition, Bergresort Seefeld collects information for market research purposes in order to get to know our customers better and thus be able to offer you a more effective service. Furthermore, Bergresort Seefeld collects data on customer activity on our website. This data enables Bergresort Seefeld to determine which information is really useful for our customers and which areas of our websites and internet services interest them most.

When does Bergresort Seefeld disclose personal data?

Bergresort Seefeld takes the protection of your personal rights very seriously. Bergresort Seefeld assures you that Bergresort Seefeld neither sells nor lends your contact information to other providers. In order to provide you with exemplary service, Bergresort Seefeld may share your personal information with legal entities, but they are required to protect that information in accordance with the Privacy Policy. From time to time, it may be advantageous for Bergresort Seefeld to provide certain of your personal information to other companies with whom Bergresort Seefeld has entered into a strategic partnership or who work on behalf of Bergresort Seefeld to provide products and services to you on our behalf. These companies may help us process information, provide credit, fulfill customer orders, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, conduct customer research, or conduct customer satisfaction surveys. These companies are also obligated to protect your personal data in accordance with our privacy policy for the protection of personal rights. Sometimes Bergresort Seefeld may be required by law or legal process to disclose your personal information.

How does Bergresort Seefeld protect your personal data?

Bergresort Seefeld takes precautions, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration and destruction.

The Website uses industry standard SSL (Secure Sockets Layer) encryption in some places. This ensures the confidentiality of your personal and credit card information when you transact over the Internet.

You yourself can also help us and contribute to the protection of your personal data on the Internet by taking appropriate precautions. Change your password often. Use a combination of letters and numbers, and always use a secure web browser.

Integrity of your personal data

Bergresort Seefeld has taken protective measures to ensure that your personal data is always correct, complete and up to date for the intended purposes. Of course, you have the right to access and change the personal data you have provided at any time. You can help us ensure that your contact information and preferences are accurate, complete and up to date. You may also request a copy of your personal information by contacting us at the email address listed below.

Cookies and Other Technologies

As is common practice on many other company websites, Bergresort Seefeld also uses so-called “cookies” and other technologies to gain better insight into which areas of our websites are particularly popular, how our visitors move around the website and how much time they spend in the various areas. In addition, Bergresort Seefeld uses cookies and other technologies to ensure that our online advertising is effective and actually draws customers’ attention to our products and services. Bergresort Seefeld uses cookies and other technologies to analyze traffic on our website so that we can further improve its design and functionality, and to study the efficiency of communication with our customers. Furthermore, Bergresort Seefeld uses cookies to better tailor the website to your needs and to provide you with even more convenience when navigating each visit.

Like most websites, we automatically collect certain information and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.

In some of our e-mail messages, Bergresort Seefeld uses a so-called “click-through URL” that is linked to content on our website. When you click into such a URL address, you pass through our web server before arriving at the actual destination web page. Bergresort Seefeld tracks this “click-through” data to determine interest in certain topics and to measure the effectiveness of communications with our customers. If you would like to avoid such data being collected, simply do not click on any text or graphic links in e-mails.

In addition, Bergresort Seefeld uses so-called “pixel tags” (tiny image files) that provide information about which areas of our website customers have visited, or measure how effective searches by customers on our website have been.

Pixel tags also enable Bergresort Seefeld to send e-mail messages in a format that can be read by customers. We can also use them to check whether e-mails have been opened to ensure that Bergresort Seefeld only sends messages that really interest our customers.

Our company-wide commitment to protecting your privacy rights

As mentioned above, Bergresort Seefeld takes the protection of your personal rights very seriously. To ensure the security of your personal information, these guidelines are communicated to all employees and security measures to protect privacy rights are strictly implemented within the company.

The website contains links to websites of other companies. Bergresort Seefeld is not responsible for the handling of personal rights by these companies. Bergresort Seefeld therefore recommends that you ask these companies about their privacy policies.

Use of external services

Use of external tracking services

This website uses the following external tracking services:

  • Google Analytics Universal Tracking
  • Google Adwords Conversion
  • Google Adwords Remarketing
  • Facebook Custom Audiences
  • Use of Google Analytics

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. These are cookies from Google itself (Google Analytics cookies) and so-called third-party cookies (DoubleClick cookies). The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage, including but not limited to display advertising features such as remarketing, Google Display Network impression reports, DoubleClick Campaign Manager integration or Google Analytics reports on performance by demographic characteristics and interests.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will in no case associate your IP address with other data stored by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can object to the collection of data by using a Google browser plug-in. The plug-in can be downloaded at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Use of Facebook plug-ins

Plugins of the social network facebook.com, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), are used on these Internet pages.

If you call up Internet pages of our Internet presence that are provided with such a plugin, a connection to the Facebook servers is established and the plugin is displayed on the Internet page by notifying your browser. This transmits to the Facebook server which of our Internet pages you have visited. If you are logged in as a Facebook member, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e.g. clicking the “Like” button, submitting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plugin.

For more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy, please refer to Facebook’s privacy policy.

Use of Facebook Website Custom Audiences

This website uses “Website Custom Audiences” pixels of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA.
When you visit our pages, a direct connection is established between your browser and the Facebook server via this tracking pixel. Facebook thereby receives the information that you have visited this website with your IP address. This allows Facebook to associate the visit to our pages with your user account. The information thus obtained can be used for the display of Facebook Ads. Bergresort Seefeld points out that Bergresort Seefeld as the provider of the pages has no knowledge of the content of the transmitted data or its use by Facebook.

For more information, please refer to Facebook’s privacy policy at https://www.facebook.com/about/privacy/. If you do not wish to have data collected via Custom Audiences, you can deactivate Custom Audiences here.

Use of AdWords Remarketing

This website uses cookies with the purpose of targeting visitors via remarketing campaigns with online advertising at a later time in the Google advertising network. To serve remarketing ads, third-party vendors such as Google use cookies based on a visit to this website. As a user, you have the option of deactivating Google’s use of cookies by visiting the Google deactivation page at http://www.google.com/ads/preferences.

Questions about the protection of privacy rights

If you have any questions or concerns about our privacy policy, please contact us. To do so, send us a message (see below for contact details).

Of course, you can ask Bergresort Seefeld which data about you is processed by Bergresort Seefeld, where this data comes from, what it is used for and to whom it is transmitted. Likewise, you can of course correct incorrect data or have inadmissibly processed data deleted. The provisions of the Data Protection Act apply.

Bergresort Seefeld is entitled to change the privacy policy from time to time. If significant changes are made, a corresponding notice will be published on our website together with the updated version of the privacy policy.

Bergresort Seefeld
Munich Street 215
6100 Seefeld / Tyrol
E-mail: urlaub@kaltschmid.info